Numbers we measure, promises we put in writing.
Make short-term rental as simple for owners as it is for guests.
More Than a Place to Stay
What our guests are saying.
4.7
7142 reviews
“Very nice place. Cottage like. Great location. Will stay there again for sure.”
Leboeuf
Stayed in July 2026
“Spacious”
Simon
Stayed in July 2026
“This is a beautiful, comfortable house that met all of our needs. It has a gorgeous view off of the back deck. It was very private, but also conveniently located to many attractions in the Laurentides, like the P'tit Train de la Nord bike trail and Sentier de Cimes.”
Deborah
Stayed in June 2026
“Tout est super”
Stevens
Stayed in June 2026
The faces behind Reserver.ca
A permanent team, based in Quebec, with field supervisors in our hub regions — Laurentides, Charlevoix, Petite-Rivière-St-François.
Management, accounting and owner support.
Patrick Poulin
Co-founder of Reserver.ca (late 2018). Developer, trainer, and coach in short-term rental chalets/Airbnb at Immofacile; owner of several chalets and expert in creative financing. Since 2017, he has been developing a project in Sainte-Adèle with 70+ lots exclusively dedicated to short-term rentals (Chaletslocatifs.com).
Patrick Béland
Co-founder of Reserver.ca. Leads the technology platform, marketing performance, and acquisition strategy. Former president of Micro-connexion (rural ISP) and system administrator at CGI; investor in short-term rental properties in Quebec and Costa Rica.
🔗 LinkedIn
Stéphanie Bessette
General Manager of Reserver.ca. 20+ years of experience in insurance — customer service, supplier relations, training, recruitment, team and project management, and acquisition integration. She leads the teams that ensure the smooth running of stays and coordinates the work between our teams and our partners.
Gabriel Poulin
Gabriel assists owners with the integration, management, and optimization of their property. Through a proactive approach and attention to detail, he helps to provide a simple, efficient, and well-supported ownership experience.
Chantal Thibault
Chantal manages the accounting and financial monitoring of files with rigor and professionalism. Organized and detail-oriented, she ensures the reliability of operations, adherence to deadlines, and support for internal teams.
The office that responds to guests and owners on a daily basis.
Philip Decelles
As a senior member of the customer service team, Philip plays a key role in supporting owners and travelers, while also assisting with the day-to-day coordination of operations. Thanks to his experience and proactive approach, he helps to deliver a seamless, personalized, and well-managed experience.
Gavin Martin
With over two years of experience on the team, Gavin supports owners and travelers daily to ensure a simple, personal, and efficient experience. Available, proactive, and solution-oriented, he oversees the smooth running of stays and provides attentive service at every stage.
Euan Martin
A member of the team for over two years, Euan supports owners and travelers with attentive listening and professionalism to ensure a smooth and reassuring experience. Attentive to needs and solution-oriented, he contributes to the success of stays on a daily basis.
Coordination of inspections and preparation of properties.
Karine Davidson
At the heart of field operations, Karine coordinates teams, inspections, and chalet preparation to ensure high standards of quality. Her proactive approach and on-site presence contribute to smooth stays and a worry-free experience.
Carol Cyr
As the key coordinator for the Suites-sur-Lac division, Carol ensures the smooth running of operations in collaboration with the maintenance teams. Her organizational skills and meticulous approach contribute to providing well-maintained properties ready to welcome their occupants.
The owners who trust us with their chalet.
Natalie Babin 
Partner Owner, Lac-Superieur
“Wow! I can't say enough about the incredible service from the Reserver.ca team! They treated our vacation rental as if it were their own, making sure everything ran smoothly. Their fast responses to guests and their exceptional efficiency made our property a huge hit with travelers.”
Jean-Luc Dion
Chalet Owner, Laurentians
“The Reserver.ca team is like magic! Our rental revenue exploded thanks to their brilliant pricing strategies and marketing skills. They brought in more travelers year-round, and we couldn't be happier with the results!”
Catherine Florent
Condo Owner, Capitale-Nationale
“Trustworthy and transparent, that's the Reserver.ca team! I have complete confidence in their financial management. Their clear reports and efficiency reassure me. I know my investment is in good hands.”
Charles Lussier
Multi-property Owner, Charlevoix
“Before and after Covid, the Reserver.ca team lived up to their expertise, through the highs and the lows. Their innovative approach took our vacation management to new heights, with record rental revenue and delighted guests.”
Claude Chouinard
Owner, Laurentians
“Our property became a real attraction thanks to the Reserver.ca team's photography and marketing skills. Their stunning listings and clever promotions brought in more bookings than we ever imagined.”
Four promises. Zero fine print.
Our Commitments
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