Numbers we measure, promises we put in writing.
Make short-term rental as simple for owners as it is for guests.
No promises, measured results, published in the owner portal. We don't sell dreams. We deliver numbers, transparency, and a team that picks up the phone. Every chalet we manage, every guest we welcome, every owner we partner with gets the same thing: honest work and real accountability.
No promises, measured results, published in the owner portal. We don't sell dreams. We deliver numbers, transparency, and a team that picks up the phone. Every chalet we manage, every guest we welcome, every owner we partner with gets the same thing: honest work and real accountability.
Four promises. Zero fine print.
Our Commitments
Our Team
The People Behind Reserver.ca
A permanent, Quebec-based team with on-the-ground supervisors in our hub regions: Laurentians, Charlevoix, Petite-Riviere-St-Francois.
Patrick Poulin
President. Co-founder of Reserver.ca (late 2018). Developer, trainer and coach for short-term/Airbnb chalet rentals at Immofacile; owner of multiple chalets and creative-financing expert. Since 2017, developing a 70+ lot project in Sainte-Adele dedicated to short-term rentals.
Patrick Beland
VP Technology & Marketing. Co-founder. Leads the tech platform, performance marketing and acquisition strategy. Former president of Micro-connexion (rural ISP) and CGI system administrator; STR real-estate investor in Quebec and Costa Rica.
Stephanie Bessette
General Manager. 20+ years of insurance industry experience in customer service, vendor relations, training, recruiting, team/project management, acquisition integration. Leads teams that keep guest stays running smoothly.
Gabriel Poulin
Deputy Director. Guides owners through onboarding, management and optimization. Proactive approach and eye for detail.
Chantal Thibault
Accounting. Handles accounting and financial follow-up with rigor. Organized and detail-oriented.
Karine Davidson
Chalet Division Coordinator (Laurentians). At the heart of field operations, coordinates crews, inspections and chalet prep.
Carol Cyr
Suites-sur-Lac Coordinator (Lac-Superieur). Coordination anchor of the Suites-sur-Lac division.
3,911 verified guest reviews.
More Than a Place to Stay
What our guests are saying.
4.7
6928 reviews
“Très belle expérience dans un chalet/ cabine typiquement québécois”
richard
Stayed May 2026
“volvería siempre que se pueda”
Anonymous
Stayed May 2026
“We booked one of the rooms here last minute when our flight was cancelled, and I'm so glad we did. It it a beautiful spot, close to the beach and the hot tub was a plus after a full stressful day waiting at the airport. We will definitely be back, would love to book the whole place for a family trip. Oh, and we woke up to monkeys in the trees!”
Anonymous
Stayed May 2026
“Always a relaxing time with plenty to do - sauna, fires, pool, and rare hilltop views of Lake Superior and the surrounding landscapes. Highly recommend.”
Anonymous
Stayed May 2026
The owners who trust us with their chalet.
Natalie Babin 
Partner Owner, Lac-Superieur
“Wow! I can't say enough about the incredible service from the Reserver.ca team! They treated our vacation rental as if it were their own, making sure everything ran smoothly. Their fast responses to guests and their exceptional efficiency made our property a huge hit with travelers.”
Jean-Luc Dion
Chalet Owner, Laurentians
“The Reserver.ca team is like magic! Our rental revenue exploded thanks to their brilliant pricing strategies and marketing skills. They brought in more travelers year-round, and we couldn't be happier with the results!”
Catherine Florent
Condo Owner, Capitale-Nationale
“Trustworthy and transparent, that's the Reserver.ca team! I have complete confidence in their financial management. Their clear reports and efficiency reassure me. I know my investment is in good hands.”
Charles Lussier
Multi-property Owner, Charlevoix
“Before and after Covid, the Reserver.ca team lived up to their expertise, through the highs and the lows. Their innovative approach took our vacation management to new heights, with record rental revenue and delighted guests.”
Claude Chouinard
Owner, Laurentians
“Our property became a real attraction thanks to the Reserver.ca team's photography and marketing skills. Their stunning listings and clever promotions brought in more bookings than we ever imagined.”
Regions We Serve
From the Laurentians to Charlevoix, Quebec's most sought-after destinations.
Get in Touch